Terms of Use

Last updated: June 23, 2026

Welcome to Trelanto. By using this website, browsing products, or placing an order, you agree to these Terms of Use. Please read them carefully before using the website.

These terms apply to the Trelanto website and related services. They do not affect any rights that consumers may have under applicable law.

1. Website Use

You agree to use this website only in a lawful and appropriate manner and not to engage in any activity that could harm the website, its security systems, other users, or our business.

Without our written consent, you may not copy, scrape, misuse, interfere with, or disrupt the content, features, data, or systems of this website.

2. Product Information

We make reasonable efforts to ensure that product titles, images, prices, availability, dimensions, materials, and descriptions are accurate.

Due to differences in screen displays, lighting conditions, measurement methods, or production batches, product colours, dimensions, textures, or details may differ slightly from the images shown. Minor differences do not necessarily constitute a product defect.

3. Orders and Payment

After you place an order, we will process it based on the order information provided. Our ability to fulfil an order depends on payment confirmation, product availability, delivery feasibility, and other reasonable factors.

If an order cannot be fulfilled because of insufficient inventory, a pricing error, a system error, a payment issue, a delivery restriction, or another reasonable cause, we may cancel the order and refund any amount paid for the unfulfilled portion.

All prices, discounts, delivery charges, and taxes are determined by the information displayed at checkout, unless there is an obvious error.

4. Delivery, Returns, and Refunds

Order delivery, delivery charges, delivery times, returns, exchanges, and refunds are governed by the relevant policies published on our website, including:

• The Delivery Policy;

• The Returns and Exchanges Policy;

• Delivery and fee information displayed at checkout.

Please review the applicable policies before placing an order. We will process orders, deliveries, and after-sales requests in accordance with the policies published on the website.

5. Information Provided by Users

When placing an order or contacting us, you must provide truthful, accurate, and complete information, including your name, email address, shipping address, and any other necessary information.

We may not be responsible for order delays, failed deliveries, or other problems caused by incorrect or incomplete information or by our inability to contact you.

6. Accounts and Security

If this website offers account functionality, you are responsible for keeping your account credentials and password secure and for activities carried out through your account.

If you become aware of any unauthorized use of your account or any security risk, please contact us promptly.

7. Intellectual Property

Unless otherwise stated, the text, images, logos, page designs, product presentations, brand names, and other content on this website are owned by Trelanto or the relevant rights holders.

You may not copy, modify, distribute, sell, republish, or use this content for commercial purposes without authorization.

8. Third-Party Services

Our website may use third-party services, such as payment service providers, logistics service providers, website hosting services, data analytics tools, or Google-related services.

These third-party services may be governed by their own terms and privacy policies. We do not control the content, systems, or processing practices of third-party services.

9. Disclaimers and Limitation of Liability

We make reasonable efforts to keep the website operating properly, securely, and accurately, but we do not guarantee that it will always be error-free, uninterrupted, or completely secure.

To the extent permitted by applicable law, we are not liable for indirect losses arising from the use of the website, network interruptions, technical failures, third-party services, delivery delays, or circumstances beyond our control.

Nothing in these terms excludes or limits any liability that cannot be excluded or limited under applicable law, including consumer rights and statutory warranties.

10. Changes to These Terms

We may update these Terms of Use from time to time. The updated version will be published on this page and will indicate the latest revision date.

By continuing to use the website, you agree to the updated terms.

11. Contact Us

If you have any questions about these Terms of Use, please contact us:

Trelanto
Operating entity: YQ-YS Inc.
Email: [email protected]