Terms of Use

Terms of Use

Last updated: June 23, 2026

Welcome to Trelanto. By using this website, browsing products, or placing an order, you agree to these Terms of Use. Please read them carefully before using our website.

These Terms apply to the Trelanto website and related services. These Terms do not affect any rights you may have under applicable law.

1. Website Use

You agree to use this website only in a lawful and normal manner. You must not do anything that may harm the website, security systems, other users, or our business.

Without our written permission, you may not copy, scrape, misuse, interfere with, or disrupt any content, function, data, or system of this website.

2. Product Information

We try to ensure that product titles, images, prices, stock status, sizes, materials, and descriptions are accurate.

Due to screen display settings, lighting during photography, measurement methods, or production batch differences, the color, size, texture, or details of a product may vary slightly from the pictures. Minor differences do not necessarily constitute a quality defect.

3. Orders and Payments

After you place an order, we will process it based on the order information. Whether an order can be fulfilled depends on payment confirmation, stock availability, shipping feasibility, and other reasonable factors.

If an order cannot be fulfilled due to out-of-stock items, pricing errors, system errors, payment issues, shipping restrictions, or other reasonable reasons, we may cancel the order and refund any paid but unfulfilled portion.

All prices, discounts, shipping fees, and taxes are based on the information shown at checkout, unless there is an obvious error.

4. Shipping, Returns, and Refunds

Order shipping, shipping fees, delivery times, returns, exchanges, and refunds are subject to the relevant policies published on our website, including:

• Shipping Policy;

• Return and Exchange Policy;

• Shipping and fee information shown at checkout.

Please read the relevant policies before placing an order. We will handle orders, shipping, and after-sales requests according to the policies published on our website.

5. Information Provided by You

When placing an order or contacting us, you should provide true, accurate, and complete information, including your name, email address, shipping address, and other necessary information.

If an order is delayed, cannot be delivered, or is otherwise affected because the information you provided is incorrect, incomplete, or unreachable, we may not be responsible for the resulting issues.

6. Accounts and Security

If our website provides account features, you are responsible for keeping your account and password secure. You are responsible for activities carried out through your account.

If you notice any unauthorized use or security issue related to your account, please contact us promptly.

7. Intellectual Property

The text, images, logos, page design, product displays, brand names, and other content on this website are owned by Trelanto or the relevant rights holders unless otherwise stated.

You may not copy, modify, distribute, sell, republish, or use them for commercial purposes without authorization.

8. Third-Party Services

Our website may use third-party services, such as payment service providers, shipping service providers, website hosting services, data analytics tools, or Google-related services.

These third-party services may be subject to their own terms and privacy policies. We do not control the content, systems, or processing methods of third-party services.

9. Disclaimer and Limitation of Liability

We try to keep the website functioning properly, safely, and accurately, but we do not guarantee that the website will always be error-free, uninterrupted, or completely secure.

To the extent permitted by applicable law, we are not responsible for indirect losses caused by website use, internet interruptions, technical failures, third-party services, shipping delays, or events beyond our reasonable control.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, including consumer rights and legal warranties.

10. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with the latest update date.

Your continued use of this website means that you accept the updated Terms.

11. Contact Us

If you have any questions about these Terms of Use, please contact us:

Trelanto
Operating entity: YQ-YS Inc.
Contact email: [email protected]